Support
Something not working, or have a question? Email me directly and I'll get back to you.
Contact
LockIn is built by a solo developer, so support isn't staffed around the clock — but every email gets a reply, usually within 2 business days.
Common issues
Blocking isn't working
LockIn blocks apps using Apple's Screen Time (Family Controls), which only works once you've granted it permission. Check Settings → Screen Time on your iPhone and make sure LockIn is allowed access. If you denied the permission when first asked, you'll need to grant it there before blocking can start.
I'm not receiving session invites
Friend and group invites arrive as push notifications. Check Settings → Notifications → LockIn and make sure notifications are turned on. If they're already on, try leaving and reopening the app so it can refresh its notification permission with Apple.
A friend code doesn't work
Friend codes are six characters and expire 24 hours after they're generated. If it's been more than a day, ask your friend to generate a fresh code from their app rather than reusing the old one.
More resources
Want to delete your account and data? Visit account deletion. Have questions about what LockIn does with your data? Read our Privacy Policy.